Get help

A question about a watch, a hold or a fee? Email us — a person reads every message.

Report a problem here

Write it here instead of an email: the page and the error references you saw come with it, so we can find what happened.

We usually reply within one business day.

Tell us the campground and dates, and what you expected to happen. Never send your park account password or card details.

How watching works, what it costs and which parks are covered.